Terms of Service
The rules and guidelines that govern your use of Sainto.
1. Acceptance of Terms
By accessing and using Sainto, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform. These terms may be updated periodically, and your continued use constitutes acceptance of any changes.
2. User Responsibilities
As a user of Sainto, you agree to:
- Provide accurate and truthful information when creating your account and listing items.
- Only list items that you legally own and have the right to sell.
- Conduct all transactions in good faith and honor your commitments to buyers and sellers.
- Maintain the security of your account and notify us immediately of any unauthorized access.
3. Transaction Guidelines
Sainto facilitates C2C transactions between users. All payments are processed through secure bank transfers using unique transaction codes. By using our platform, you acknowledge that:
- Sainto acts as an intermediary and is not responsible for the quality or condition of items sold.
- Delivery logistics are coordinated through trusted partners, and delivery times may vary.
- Disputes between buyers and sellers should be resolved through our support channel following our dispute resolution process.
4. Prohibited Activities
You may not use Sainto to:
- List counterfeit, stolen, or illegal items.
- Engage in fraudulent transactions or scams.
- Harass, abuse, or harm other users.
- Use the platform for any illegal purpose.
5. Limitation of Liability
Sainto is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability is limited to the amount you paid for the service, if any.
6. Account Termination
We reserve the right to suspend or terminate your account if you violate these terms or engage in prohibited activities. Upon termination, your right to use the platform will immediately cease.
Changelog
- Updated transaction guidelines to reflect direct banking integration.
- Added clarity on dispute resolution process.
- Revised terms for C2C marketplace model.
- Added user responsibilities section.
- Initial publication of Terms of Service.